Privacy Policy

Below are details of our Privacy Policy. First and foremost, we take your privacy very seriously and do not share it intentionally with third parties or sell your information to others. Your information is held with the upmost respect of the original intention.

When you place an order through the website we will ask for your name and email address so that you can be sent your order and delivery information, as well as if there are any questions regarding your order. To process your order, we will ask for your name, billing and delivery address. This information is stored online on our website platform Squarespace and is shared with our payment processing platforms Stripe and PayPal. We do not receive any of our customers’ banking details. Certain direct purchases or commissions may also be paid for by bank transfer, for which we only receive the name and reference. Depending on what type of painting, print or product you order, we may share your name and address with our fulfilment supplier for delivery purposes only. Otherwise, we never share this information with third parties.

If you opt into our mailing list subscription, we will collect your email address and also possibly your first name and surname. This will never be shared with third parties, and will only be used to send you updates or new products that might be of interest to you. You may unsubscribe at any time either, just email info@frenygreen.com.

We may also collect your data if you voluntarily contact us via email, the contact us form, in person or social media. If you contact us or order directly via email (e.g. a commission enquiry or a purchase directly from social media), we will keep this information to be able to fulfil the services and for accounting records.

In exceptional circumstances we may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

The policy: This privacy policy notice is served by Freny Green of Studio 29, Collage Arts, London N22, under the website; [www.frenygreen.com]. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

"I", "our", "us", "we" or “Artist” refers to the business, [Freny Green, Artist].
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

Lawful basis: Consent
Where our purpose for processing is: emailing you about new insights and work done.
Which is necessary because: I would like to remain in contact with you via email.
We process your information in the following ways: Mailchimp newsletter
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, otherwise contact the EMS provider.

Our EMS provider is SquareSpace and through them, we hold the following information about you within our EMS system;